Show the basis for the advice
Sources you can follow.
The guides link to primary instructions and clearly identified specialist information. Each article places references beside the relevant section.
How to read these guides
Start with the device and symptom, then open the linked current instructions before taking action. Menu names and eligibility depend on the model, OS version and account settings. These pages provide general decision support; they cannot diagnose a particular device or predict recovery success.
Apple sources explain its features and security. Data Recovery Lab NZ describes its own services and limitations. We do not invent recovery rates, testimonials, an Apple affiliation or a dedicated DRL iMac service page. iMac enquiries link to the provider’s contact and relevant storage information.
Guidance checked 27 October 2026. The reference count reflects unique links, not a claim that every page applies to every device. General recommendations about keeping copies and documenting symptoms are editorial guidance.
Data Recovery Lab NZ
Data Recovery Lab NZData Recovery NZ: HDD, SSD, RAID, Mac and phone recovery Data Recovery Lab NZPricing and fees Data Recovery Lab NZContact and model-specific enquiries Data Recovery Lab NZMail-in recovery process Data Recovery Lab NZData Security and Confidentiality Data Recovery Lab NZiPhone recovery service Data Recovery Lab NZiPad Data Recovery Data Recovery Lab NZ — external providerMacBook data recovery Data Recovery Lab NZWhat to do after liquid exposure Data Recovery Lab NZPhotos on a water-damaged iPhone Data Recovery Lab NZRecovery service terms Data Recovery Lab NZAbout the recovery service Data Recovery Lab NZApple Time Machine Data Recovery NZ Data Recovery Lab NZHard Drive Data Recovery NZ Data Recovery Lab NZSSD Data Recovery NZ: SATA, M.2 SATA and mSATA Data Recovery Lab NZNVMe SSD Data Recovery NZ
Apple support and security
Apple SupportIf you're missing photos or videos in the Photos app Apple SupportDelete files or recover deleted files in the Files app Apple SupportHow to recover deleted photos Apple SupportRecover deleted text messages on your iPhone or iPad Apple SupportWhat does iCloud back up? Apple SupportLocate and manage iPhone and iPad backups Apple SupportRecover deleted files on iCloud.com Apple SupportHow iCloud Photos works Apple SupportBackup methods for iPhone, iPad and iPod touch Apple SupportIf you can't remember your encrypted backup password Apple SupportAbout encrypted backups Apple SupportRestore your iPhone or iPad from a backup Apple SupportPrepare your iPhone or iPad for a service appointment Apple Platform SecurityPasscodes and data protection Apple SupportUse your previous passcode within 72 hours Apple SupportReset an Apple Account password Apple SupportReset an iPhone and its passcode Apple SupportReset iPhone settings to their defaults Apple SupportFactory reset an iPhone Apple SupportFactory restore using a computer Apple Platform SecurityData Protection and erasure Apple SupportWhat erasing a device does to iCloud content Apple SupportIf you're missing files in iCloud Drive Apple SupportAbout the Trust This Computer alert Apple SupportAbout the Recovered album in Photos Apple SupportIf you're missing notes on your iPhone or iPad Apple SupportDelete and recover notes on iCloud.com Apple SupportDelete shared notes on iCloud.com Apple SupportRestore contacts, calendars or bookmarks from iCloud Apple SupportRestore contacts stored in iCloud on iCloud.com AppleLiquid-detection alerts AppleSplash, water and dust resistance AppleImportant iPhone safety information AppleData Protection overview AppleIf your iPhone will not turn on AppleApple logo with a progress bar AppleIf your iPhone freezes on the Apple logo Apple SupportIf the Restore screen appears on your iPhone or iPad AppleIf you cannot update or restore Apple SupportFind files on your iPhone or iPad Apple SupportKeep third-party app data up to date with iCloud Apple SupportImportant safety information for iPad Apple SupportIf your iPad won't turn on or is frozen Apple SupportBack up iPad Apple SupportReset your iPad and passcode using a Mac or PC Apple SupportDelete messages and attachments in Messages on iPad Apple SupportSet up iCloud for Messages on all your devices Apple SupportForward text messages from your iPhone to other devices Apple SupportAdd or remove accounts in Contacts on iPad Apple SupportReset your unavailable device without a computer Apple Platform SecurityData Protection in Apple devices Apple SupportErase iPad Apple SupportErase Apple devices Apple SupportIf you can’t find a file on Mac Apple SupportView and restore past versions of documents on Mac Apple SupportIf you’re missing files in iCloud Drive Apple SupportRecover deleted files on iCloud.com Apple SupportRecover files using Time Machine and Spotlight on Mac Apple SupportRestore items backed up with Time Machine on Mac Apple SupportCreate additional photo libraries in Photos on Mac Apple SupportDelete photos and videos or recover deleted ones on Mac Apple SupportIf you’re missing photos or videos in the Photos app Apple SupportRestore a photo library from Time Machine on Mac Apple SupportChange where photos and videos are stored on Mac Apple SupportBack up your photo library on Mac Apple SupportHow to use the Photos Repair Library tool on your Mac Apple SupportIf you see a liquid-detection alert on your MacBook Apple SupportImportant safety information for your Mac Apple SupportRestore your Mac from a backup Apple SupportGet your Mac ready for service Apple Platform DeploymentIntro to FileVault Apple SupportConnect displays to your Mac Apple SupportUse macOS Recovery on a Mac with Apple silicon Apple SupportTransfer files between two Mac computers using target disk mode Apple SupportProtect data on your Mac with FileVault Apple SupportWhat is the Startup Security Utility on Mac? Apple SupportIf your Mac doesn't turn on Apple SupportIf your Mac starts up to a blank screen Apple SupportHow to revive or restore Mac firmware Apple SupportMac computers with the Apple T2 Security Chip Apple SupportIf your Mac doesn't start up all the way Apple SupportRepair a storage device in Disk Utility on Mac Apple SupportHow to repair a Mac storage device with Disk Utility Apple SupportIdentify your MacBook Pro model Apple Platform SecurityVolume encryption with FileVault in macOS Apple SupportIf you forgot your Mac login password Apple SupportSee the FileVault recovery key for your Mac in Passwords Apple Platform DeploymentManage FileVault with device management Apple Platform SecurityManaging FileVault in macOS Apple SupportKeep your Time Machine backup disk for Mac secure Apple SupportBack up your files with Time Machine on Mac Apple SupportAbout Time Machine local snapshots Apple SupportBack up your Mac with Time Machine Apple SupportDelete files and folders on Mac Apple SupportErase your Mac and reset it to factory settings Apple SupportErase and reformat a storage device in Disk Utility on Mac Apple Platform DeploymentErase Apple devices Apple SupportSee the devices connected to your Mac Apple SupportView all devices or only volumes in Disk Utility on Mac Apple SupportUse the ports on your Mac Apple SupportIf you see USB Devices Disabled on your Mac Apple SupportIf you don’t have permission to use files on a Mac disk Apple SupportConnect and use other storage devices with Mac Apple SupportAdd your Desktop and Documents files to iCloud Drive Apple SupportDelete files and folders on Mac Apple SupportView and restore past versions of documents on Mac Apple SupportRestore items backed up with Time Machine on Mac Apple SupportUse macOS Recovery on a Mac with Apple silicon Apple SupportUse iCloud Photos on Mac Apple SupportBack up your photo library on Mac Apple SupportRepair your photo library on Mac Apple SupportImportant safety information for your Mac: iMac Apple SupportIdentify your iMac model Apple SupportiMac (Retina 4K, 21.5-inch, 2017) — Technical Specifications Apple SupportAbout Fusion Drive, a storage option for some Mac computers (archived architecture reference) Apple SupportSecurity features on your iMac Pro Apple SupportUse macOS Recovery on an Intel-based Mac Apple SupportHow to repair a Mac storage device with Disk Utility Apple SupportiMac (Retina 5K, 27-inch, 2020) — Technical Specifications Apple SupportiMac (24-inch, M1, 2021) — Technical Specifications Apple Platform SecurityVolume encryption with FileVault in macOS Apple SupportHow to fix a split Fusion Drive Apple SupportProtect data on your Mac with FileVault Apple Platform SecurityManaging FileVault in macOS Apple SupportRecover all your files from a Time Machine backup Apple SupportAbout Time Machine local snapshots on Mac Apple SupportAbout Time Machine local snapshots Apple SupportRestore a photo library from Time Machine on Mac Apple SupportRecover files using Time Machine and Spotlight on Mac Apple SupportUse Disk Utility to erase an Intel-based Mac
Other primary technical sources
About the imagery
The homepage uses a generated illustration of four device categories and photographs. It is not a photograph of a real customer device, laboratory or recovery outcome.